- Items are handmade and therefore cannot be returned for refund or exchange. Thank you for understanding!
- If you need to return an item due to damage, please Contact Us with your order number and details about the product you would like to return. Claims of damage must be reported within 15 days of receipt of goods.
- We can ship to virtually any address in the world.
- Shipping costs are the responsibility of the customer and are determined by the weight, dimension, and destination of the package.
- Orders usually ship within 7-10 business days. Please let us know at the time of the order if you need a specific ship date.
- Items are shipped UPS Ground, UPS, or FedEx whichever rate benefits you best.
- All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient.
- Shipping is estimated at 15% of your order. If gross overcharges are calculated, we will gladly refund the difference. If shipping is underestimated due to size and weight of your order, then an invoice for additional freight will be sent to you. Orders will be shipped once payment and shipping is paid in full.